25 octombrie 2022

How does a chatbot work? Content Keep conversations going across channels Battle of the Bots Complete guide AI chatbots Businesses need to understand how to leverage and combine the strengths of both bots and humans. With Zendesk, you can design chatbot conversations across your customers’ favorite channels with absolutely no coding skills and ensure seamless bot-human handoffs. Additionally, when Inbenta’s chatbot realizes that one of your customers needs to talk to a human, it’ll escalate the conversation to the appropriate support agent. To make your chatbot seem more human, you create a custom avatar for it, too. If you use Mindsay, the company has expertiseRead More →